Buddilio
Privacy Policy
Last Updated: 19 August 2026
Buddilio ("Buddilio", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
Buddilio is a global social discovery and experience platform that helps people discover events, activities, experiences and companions with shared interests.
This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, how we protect and retain it, and the rights available to you.
By using Buddilio, you acknowledge that your personal information may be processed as described in this Privacy Policy and in accordance with applicable law.
1. Information We Collect
Depending on how you use Buddilio, we may collect the following categories of information.
Account Information
This may include:
Name
Email address
Mobile number
Date of birth or age
Country, city and approximate location
Login credentials and authentication information
Account preferences and settings
Profile Information
This may include:
Profile photograph
Biography or introduction
Interests and hobbies
Preferences
Languages
Event and experience preferences
Information you voluntarily choose to display on your profile
Information that you choose to make available on your profile may be visible to other Buddilio members depending on your privacy settings and the functionality of the platform.
Activity and Usage Information
We may collect information about how you use Buddilio, including:
Events and experiences you view, save, join or organise
Searches and preferences
Messages and communications sent through Buddilio
Connections and other interactions
Memberships and event passes
Purchases and transactions
Reports, complaints and support requests
Feedback and other information you provide to us
Payment Information
Payments may be processed by third-party payment providers.
Buddilio generally does not store complete payment-card numbers, CVV/security codes or similar payment credentials.
We may receive transaction-related information such as:
Transaction ID
Payment status
Amount
Currency
Payment method type
Refund information
Payment providers may process payment information in accordance with their own privacy policies and applicable laws.
Technical Information
When you access or use Buddilio, we may automatically collect certain technical information, including:
IP address
Browser type
Device type
Operating system
Device identifiers where applicable
Approximate location
Date and time of access
Log information
Usage and diagnostic information
Cookies and similar technologies
2. How We Use Your Information
We may use personal information to:
Create and manage your Buddilio account
Authenticate users and secure accounts
Create and display your profile
Help you discover people, events and experiences
Personalise recommendations and content
Facilitate communication between members
Enable participation in events and experiences
Process memberships, event passes and purchases
Process refunds where applicable
Respond to customer-support requests
Operate, maintain and improve Buddilio
Understand how users interact with our platform
Prevent fraud, abuse and misuse
Detect suspicious, harmful or prohibited activity
Investigate reports and complaints
Protect members, event organisers and the platform
Communicate important account, service, security or policy information
Send marketing or promotional communications where permitted by law and subject to applicable consent or opt-out requirements
Comply with legal and regulatory obligations
Establish, exercise or defend legal claims
Resolve disputes
Enforce our Terms of Service, Community Guidelines and other policies
3. Legal Basis and Consent
Depending on the jurisdiction in which you are located, Buddilio may process personal information based on one or more legally recognised grounds, including:
Your consent
Performance of a contract or provision of requested services
Compliance with legal obligations
Legitimate interests where recognised by applicable law
Prevention of fraud, abuse or security incidents
Protection of rights and safety
Other lawful grounds permitted by applicable law
Where processing is based on consent, you may withdraw that consent subject to applicable law and the consequences of withdrawal.
Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
4. Profile Visibility
Buddilio allows members to create profiles and interact with other members.
Information you voluntarily place on a public or member-visible profile may be visible to other Buddilio users.
You should carefully consider what information you choose to publish.
You should not publish or disclose:
Passwords
Financial information
Government identification numbers
Sensitive personal information
Private contact information unless you are comfortable sharing it
Information belonging to another person without permission
Where available, Buddilio may provide controls for profile visibility, messaging, blocking and other interactions.
5. Messages and Communications
Buddilio may process communications sent through the platform to:
Provide messaging functionality
Deliver messages
Prevent spam, fraud and abuse
Investigate reports
Protect members and the platform
Enforce our policies
Comply with applicable legal obligations
Buddilio does not represent platform messaging as completely confidential where processing is necessary for safety, security, legal compliance, fraud prevention or enforcement of our policies.
We do not intentionally use private communications for unrelated purposes.
6. Location Information
Certain Buddilio features may use your city, region, country or approximate location to provide relevant events, experiences and recommendations.
Where an app or device requests location permission, you may control those permissions through your device settings.
Buddilio does not require precise location information unless a particular feature specifically requires it and you provide the applicable permission or otherwise have a lawful basis for such processing.
7. Cookies and Similar Technologies
Buddilio may use cookies, pixels, local storage and similar technologies for purposes including:
Authentication
Security
Remembering preferences
Analytics
Performance monitoring
Improving the website and services
Understanding usage
Marketing and advertising where legally permitted
Where required by applicable law, non-essential cookies and similar technologies will be used only after obtaining the required consent.
You may also be able to control cookies through your browser or device settings.
Disabling certain cookies may affect the functionality of Buddilio.
8. How We Share Information
We may share personal information where reasonably necessary to operate Buddilio, provide requested services, protect users, comply with law or otherwise fulfil the purposes described in this Privacy Policy.
Depending on the circumstances, information may be shared with:
Payment processors
Hosting and cloud service providers
Analytics providers
Communication and email service providers
Customer-support providers
Security and fraud-prevention providers
Technology and infrastructure providers
Event organisers where necessary to facilitate an event or experience
Professional advisers, including legal, accounting and compliance advisers
Business partners where necessary to provide a requested service
Government authorities or law-enforcement agencies where required or permitted by law
Other service providers acting on our instructions
We seek to limit information shared with third parties to information reasonably necessary for the relevant purpose.
Buddilio does not sell your personal information as a standalone database.
9. Event Organisers and Experience Providers
When you participate in an event or experience organised by a third party, certain information may need to be shared with the relevant organiser or service provider to facilitate your participation.
The information shared may include information such as your name, booking details, contact information or other information reasonably necessary for the event or experience.
Third-party organisers may have their own privacy practices and policies.
10. International Data Transfers
Buddilio is intended to operate internationally. As a result, personal information may be processed or stored in countries other than the country in which you live.
Where required by applicable law, Buddilio will use appropriate safeguards for international transfers and processing, including legally recognised contractual, regulatory or other transfer mechanisms.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by applicable law.
Retention periods may depend on:
The nature of the information
The purpose for which it was collected
Whether your account remains active
Legal and regulatory requirements
Accounting and tax requirements
Fraud-prevention requirements
Dispute resolution
Enforcement of agreements and policies
Security and operational requirements
When personal information is no longer required, we may delete, anonymise or securely dispose of it.
12. Account Deletion
You may request deletion of your Buddilio account and associated personal information, subject to applicable law.
Certain information may need to be retained after account deletion where necessary to:
Comply with legal obligations
Complete pending transactions
Prevent fraud or abuse
Resolve disputes
Establish, exercise or defend legal claims
Enforce agreements
Maintain required business or financial records
Protect the security and integrity of Buddilio
Where information is retained for these purposes, it will be retained only for as long as reasonably necessary.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of personal information
Request restriction of certain processing
Object to certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Request information about how your information is processed or shared
Raise a complaint regarding the processing of your personal information
Additional rights may apply under laws applicable to you, including the Digital Personal Data Protection Act, 2023 and applicable rules in India, the GDPR/UK GDPR, California privacy laws and other applicable data-protection legislation.
14. Children's Privacy
Buddilio is intended for adults.
Unless expressly stated otherwise for a particular service, Buddilio is not intended for persons under 18 years of age.
We do not knowingly permit persons below the applicable minimum age to create or maintain accounts.
If we become aware that an account belongs to a person below the applicable minimum age, we may suspend or delete the account and take other appropriate action.
15. Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, misuse or destruction.
These measures may include access controls, authentication, security monitoring, encryption or other appropriate safeguards depending on the nature of the information and the services involved.
However, no internet-based service can guarantee absolute security.
You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been compromised.
16. Data Breaches and Security Incidents
If Buddilio experiences a personal-data breach or security incident that triggers notification obligations under applicable law, we will take appropriate steps to investigate, contain and remediate the incident and notify affected individuals and/or relevant authorities where required.
17. Third-Party Services and Links
Buddilio may integrate or link to third-party services, websites, payment providers, analytics services, social platforms or other external services.
Third parties may collect and process information according to their own privacy policies.
Buddilio is not responsible for the privacy practices, security or content of third-party services that we do not control.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
18. Marketing Communications
Where permitted by applicable law, Buddilio may send promotional communications about events, experiences, memberships, offers, partnerships and other services.
You may unsubscribe from marketing communications by using the unsubscribe option provided in the communication or by contacting us.
You may continue to receive essential service-related communications, including account, security, transaction and policy notices, even if you opt out of marketing communications.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.
When required by applicable law, we will provide appropriate notice of material changes.
The "Last Updated" date at the beginning of this Privacy Policy indicates when the policy was most recently revised.
20. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have a privacy or data-protection concern, please contact us:
Buddilio
Privacy / Data Protection Contact
Email: info@buddilio.com
We aim to respond to privacy-related enquiries within a reasonable period and within any timeframe required by applicable law.
21. Complaints and Grievances
If you have a concern about how your personal information is being handled, please contact us first at:
We will review and respond to complaints in accordance with applicable law and our internal procedures.
Where applicable law provides you with a right to escalate a complaint to a relevant regulatory authority or data-protection body, you may exercise that right.
Buddilio — Discover. Connect. Experience.